Privacy Policy

Last updated: January 2026

1. Introduction

Arcadevistahop ("we", "our", "us"), operated through the domain arcadevistahop.cfd, is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR — EU 2016/679) and applicable Dutch and European data protection legislation.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request a quote, or engage with our services.

2. Data Controller

The data controller responsible for your personal data is:

Arcadevistahop
Keizersgracht 123, 1015 CJ Amsterdam, Netherlands
Email: [email protected]
Phone: +31 1 234 5678

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity Data: Full name, title
  • Contact Data: Email address, telephone number, postal address
  • Enquiry Data: Model preferences, project details, messages submitted through our contact form
  • Technical Data: IP address, browser type and version, operating system, time zone, pages visited, time spent on pages
  • Cookie Data: As detailed in our Cookie Policy

4. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR:

  • Consent (Art. 6(1)(a)): When you submit a contact form or subscribe to communications
  • Contractual Necessity (Art. 6(1)(b)): When processing is necessary to fulfil a quote request or service agreement
  • Legitimate Interest (Art. 6(1)(f)): For website analytics, security, and improving our services

5. How We Use Your Data

Your personal data is used for the following purposes:

  • Responding to your enquiries and quote requests
  • Providing personalized product recommendations
  • Processing and fulfilling orders
  • Improving our website and services
  • Sending marketing communications (only with explicit consent)
  • Complying with legal obligations

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Enquiry data: 24 months from last contact
  • Customer data: 7 years (as required by Dutch tax law)
  • Marketing consent data: Until consent is withdrawn
  • Technical/analytics data: 26 months

7. Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers (hosting, email, analytics) under strict data processing agreements
  • Legal authorities when required by law
  • Professional advisors (accountants, lawyers) when necessary

8. International Transfers

Where data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Your Rights

Under GDPR, you have the following rights:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restriction: Request limited processing of your data
  • Right to Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interest
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, regular security assessments, and secure data storage.

11. Complaints

If you are unsatisfied with our handling of your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or your local supervisory authority.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

13. Contact

For any questions regarding this Privacy Policy or your personal data, please contact:
Email: [email protected]
Address: Keizersgracht 123, 1015 CJ Amsterdam, Netherlands